Try the following actions:
1. Leave the Lyric app and return to the smart device's homepage. Enter the Settings option. From the list of available WiFi networks, connect to the Lyric Stat network. Return to the Lyric app.
2. Uninstall the Lyric app from device. Then remove the thermostat from the subbase and wait 15 seconds. Reattach the thermostat and reinstall the Lyric app to the device. After that, log into the Lyric app and reconnect the Lyric app to the Lyric thermostat Power cycle.
3. For additional assistance, please contact Honeywell Support at 1-(800) 633-3991, 24 hours a day, 7 days a week.
Was this article helpful?
Thanks for your feedback!
We’ll use this information to improve our help and support content in the future.
NEED SOME EXTRA HELP?
Chat live with a support agent.
Must accept cookies
CONTACT US
Connect with our support team.