Beat the heat and save energy this summer with a smart home thermostat.

Why are my Apple HomeKit commands no longer responding?

Last updated: July 25, 2025

If your commands are not responding, it means there is a disconnect between the app and Apple HomeKit. To resolve this use the following steps:

Go into Settings on your smartphone and select the WiFi, then scroll down to see thermostat name with the last six digits of the MAC ID .
Turn Home Data off.
Uninstall and reinstall the Lyric app.
Go back into Settings and turn Home Data back on.
Make sure that your iOS version is up-to-date.

Previous Next

Was this article helpful?

Thanks for your feedback!

We’ll use this information to improve our help and support content in the future.

NOT THE DIY TYPE?

Contact a local professional partner.

NEED SOME EXTRA HELP?

Chat live with a support agent.

Must accept cookies

CONTACT US

Connect with our support team.