What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
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What is a changeover valve on a heat pump?
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Cyber Security Update: WPA2 "KRACK" WiFi Wireless Security Vulnerability Notice
Security researchers have discovered an apparent flaw in the commonly used wireless network security protocol (WPA2) which may allow an attacker to compromise and/or gain unauthorized access to wireless devices...
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Why am I getting a WiFi Signal Lost message on my VisionPRO (TH8320WF or RTH8580WF) thermostat?
If you’re getting a WiFi Signal Lost message on your VisionPRO (TH8320WF or RTH8580WF) thermostat, it probably lost internet connection. Please follow the steps below to remedy the issue. *If...
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The thermostat is not recognizing my voice commands to adjust the temperature setting?
Retry your voice command, but not rushing through the command and annunciating the words and numbers clearly. You may want to move closer to the thermostat and retry your voice...
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The thermostat asks for my voice command when I did not say "Hello Thermostat"
The thermostat may infrequently communicate and speak, "Please Say Your Command" when you did not first initiate voice control with "Hello Thermostat". You should ignore the informational audio message that...
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The thermostat is not responding to my voice during noisy periods in my home?
When operating voice control during noisier periods in your residence, you may have to retry commands for correct recognition. Try raising your voice level (however, not shouting) and/or moving closer...
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The thermostat is not responding to my voice in certain home locations?
You should be within a direct line of sight and proximity 5 to 15 feet to the thermostat when instructing the thermostat, via voice control. The distance and proximity of...
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I am having difficulty connecting to my WiFi router during the WiFi registration process?
If you have made multiple attempts to achieve WiFi router connectivity using the WiFi registration process (WiFi Setup Menu) on the thermostat and it is unsuccessful; it is recommended that...
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The thermostat is not responding to my voice commands in any condition?
During thermostat device setup, you must say 'Yes', to the Device Usage Agreement, to activate the voice control on the thermostat. Also, please check your WiFi connection as voice control...
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I am having difficulty connecting to my Clear 4G WiFi router during the WiFi registration process?
If you have a "Clear" 4G brand of WiFi router, you may experience difficulty in registering this thermostat during the WiFi registration process. You may try these procedures for Clear...
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Why isn't my thermostat connecting to my WiFi router even though it is very close to the thermostat?
Please check a few steps first, in order to make sure that your router can be "seen" by your thermostat: Your router is powered and broadcasting the WiFi signal in...
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The thermostat does not recognize "Hello Thermostat", and does not provide an audible response, "Please Say a Command"?
Retry "Hello Thermostat" voice trigger phrase with a brief pause between words. You may want to move closer to thermostat and/or raise your voice slightly when retrying the voice trigger....
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I cannot remember what voice control commands are supported on the thermostat?
The following voice commands and their context of use are explained below: If you want to... You can say: Please note... Know the indoor temperature "What is the indoor temperature"...
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The voice control feature and/or touch screen interface have become unresponsive?
If you have wired the thermostat to control your heating and/or cooling systems, disconnect the thermostat face plate from its wall mounting plate and then reconnect to the mounting plate...
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